Careers

Career Opportunities

Join the Alliance Team

For over 30 years, the Alliance for Multicultural Community Services (Alliance) has helped to transform the lives of thousands of refugees, immigrants and underserved residents in the Houston area. With approximately 70 staff members that hail from 26 countries and speak 27 languages, Alliance is the premiere nonprofit organization for welcoming and empowering refugees, immigrants, and underserved residents who face financial, educational, health, language or cultural barriers to realizing their dreams. To help clients overcome those barriers, Alliance provides holistic services including youth empowerment, intensive case management, adult education, workforce training and development, and financial coaching.

The Community Cloth Program Manager, Full-Time Exempt

Position Title: The Community Cloth Program Manager, Full-Time Exempt
Reports to: Asset Building Manager
Location: Gulfton and Greater Houston Area
Hours: Monday through Friday, 8:30am – 5:00pm; some evenings and weekends required for events.

The Community Cloth is seeking a compassionate, detail orientated individual with a focus on excellent client and customer service, as well as strong administrative and communication skills for the position of Program Manager for The Community Cloth, a microenterprise empowering refugee women artisans in Houston, supporting them in creating and selling handmade, indigenous arts and crafts. The position reports to the Alliance for Multicultural Community Services (AMCS) Asset Building Manager.

MAIN DUTIES:
Execute planning, supporting, and implementing the program and organizational strategy through the following key functions:

  • Effectively manage program projects to ensure timely completion of deliverables
  • Maintain and cultivate positive relationships with artisans, key stakeholders, customers, and volunteers through email, social media, and in-person meetings/presentations.
  • Assist in training and sustain volunteer relationships
  • Provide significant administrative support, including but not limited to, entering client and personnel data, writing correspondence such as newsletters and program updates, and other administrative duties as necessary
  • Be trained in and support financial management functions
  • Support the clients, staff and volunteers in carrying out client service functions. These include, but are not limited to, monthly trainings, providing guidance on product development, communicating program updates, attending and facilitating client meeting/trainings, and other functions as needed
  • Coordinate additional client services with the Financial Opportunity Center and Adult Education Department at AMCS
  • Travel to and from multiple citywide client sites and sales events, transporting product and supplies

REQUIRED QUALIFICATIONS

  • Microsoft Office Suite proficiency, client email and internet research proficiency
  • Knowledge of effective social media marketing
  • Reliable transportation, driver’s license with clean record and insurance
  • Ability to lift 50 or more pounds
  • BA/BS degree preferred, or 5+ years’ experience in clothing retail management and customer service
  • Multilingual skills a plus

Submit application or resume to: Alliance for Multicultural Community Services, 6440 Hillcroft Ave. suite 411, Houston, TX 77081 or fax to 713-776-4700; email to Charmaine Bean: cbean@allianceontheweb.org

Program Specialist

Position Title: Program Specialist
Reports to: Director, Interpreter Program (ALN)
Hours: Monday-Friday, 8:30am-5:00pm
FLSA Status: Exempt

To assist in managing the daily operation of the Interpreter Program. To assist in expanding the Interpreter Program through marketing strategies and public relations.

MAIN DUTIES

  • Establish, maintain, and review schedules
  • Maintain accurate interpreter availability lists
  • Resolve scheduling and invoicing problems with the Program Director
  • Provide documentation to the Program Director on changes to schedules and new trainee schedules
  • Update and organize interpreter files /Contacts
  • Assist with marketing materials
  • Assist with orientation for interpreters
  • Assist with identifying new vendors
  • Create reports and spreadsheets
  • Set up and maintain filing system
  • Establish and maintain effective working relationships with the program’s team
  • Assist in tracking and measuring individual productivity
  • Create and submit Interpreter Program check requests for review
  • Provide additional support and planning for department and agency wide activities and functions as needed
  • Other duties as assigned, including airport pick up of newly arrived refugees

REQUIRED QUALIFICATIONS

  • Associates Degree
  • Bilingual- English and Spanish
  • One-year clerical and customer service experience required
  • Excellent computer skills – proficient in MS Word, Excel, and ability to learn others as needed
  • Must be able to type at least 40 WPM
  • Excellent customer service skills
  • Highly organized and detail oriented
  • Ability to work independently and follow oral and written instructions
  • Multitask and prioritize work

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The work is primarily performed in an office/indoor/outdoor setting with moderate noise level. This job occasionally requires the employee to be outside; stand; walk; sit; use hands; climb stairs; reach overhead balance; stoop; kneel; read; talk or hear. The employee must lift and/or move up to 25 pounds. Specific vision abilities include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should never attempt to lift more than 25 pounds.

Submit application or resume to: Alliance for Multicultural Community Services, 6440 Hillcroft Ave. suite 411, Houston, TX 77081 or fax to 713-776-4700; email to Charmaine Bean: cbean@allianceontheweb.org